AI/CX AGENT

FOR CUSTOMERS

FOR ENTERPRISE

BI LATERAL PLATFORM FOR CUSTOMERS AND ENTERPRISE

FOR CUSTOMERS

INCREASE CUSTOMER LOYALTY RATE

DECREASE WAIT TIME FOR ATTENTION

OMINCHANNEL, CENTRALIZED CUSTOMER EXPERIENCE

INCREASED SALES & CONVERSION RATE

FOR ENTERPRISE

ACCESS TO REAL TIME DATA

PROCESS & RESOURCE OPTIMIZATION

DATA & TOOL CENTRALIZATION

STREAMLINED TRAINING

Shift your operations
to production

OPERATE

PRODUCE

OPERATE

PRODUCE

TRADITIONAL METHOD

SOLUTION

SIMPLIFIES

The internal and external purchase and CX process.

SPEEDS UP

Response time and sales closing.

AUTOMATES

Operational processes and turns your team into revenue engines.

TRAFFIC

EMAIL
WEBSITE
EMAIL
EMAIL
EMAIL
CONVERSATIONAL ENGINE
  • Personality Sensitive
  • Engagements
  • Product Informations
  • Specific Query Flows
  • Compliant Resolution
CONVERSATIONAL ENGINE
  • Refunds, Returns and Exchanges
  • Changing & Upgrading Services
  • Completing a Sale Order status,
    account balance/information
TRANSACTIONAL ENGINE
  • Product/Rate Comparison
  • Complex Query Resolution
  • Appointment Scheduling
  • Document Generation
    (Receipt, Return Label, Instruction Package & other communications)

LIVE

AI COPILOT + LIVE CHAT
CUSTOM ANALYTICS
SLA
CLIENT SATISFACTION
LEARNING